Need help with MyComuApp? Here are the most common answers. If yours is not here, write to contacto@mycomuapp.com; we reply within 24 business hours.
I don't have an account
Accounts are created by each building's management. Ask your management to add you; then download the app, choose your community and sign in with the username and password they give you.
I forgot my password
On the sign-in screen tap «Forgot your password?» and follow the steps. If your email is not registered, ask your management to update it.
I'm not getting notifications
Check that MyComuApp has notification permission in your phone settings. In the app, under Settings, you can choose which notices to receive.
Which devices does it work on?
Android phones and tablets, iPhone, iPad, Mac and any browser through the web version. Your account is the same everywhere.
Changing the language
The app is available in Spanish and English. Change it in Settings › Language.
Privacy and account deletion
Read our privacy policy or see how to delete your account.
Do you manage a building? Request a demo and we will help you get your community started.