You can request at any time that your MyComuApp account and your personal data be deleted. It is a right granted by Chilean Law 21,719.
From the app (recommended)
- Open MyComuApp and sign in.
- Go to Settings.
- Right below your account, tap «Delete my account and my data» and confirm.
The request is recorded with its date and a deadline of 30 calendar days. You can follow its status in Settings › My data.
By email
If you no longer have access to the app, write to contacto@mycomuapp.com from the email registered in your account, including your name and community.
What is deleted and what is kept
- Your account, your contact details and your access to the app are deleted.
- What the law requires the community to keep (for example, meeting minutes) is kept, but you can no longer sign in.
- The access log is deleted after 12 months.
Your account was created by your building management: they handle the deletion, within the legal deadline.